Privacy Policy

We take the privacy of our website users very seriously. We ask that you read this Privacy Policy ('the Policy') carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1998, Click Distribution (UK) Limited ('we' or 'us') is the 'data controller' (ie the company who is responsible for, and controls the processing of, your personal data).

Personal data we may collect about you or your business or company

We will obtain personal data about you (such as your name, address, account details, order history, payment details and credit and debit card details) when you register an account with us or place an order from us.

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, please see our Cookie policy.

How we use your personal data

We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:

  • to help us identify you and any accounts you hold with us
  • administration
  • research, statistical analysis and behavioural analysis
  • customer profiling and analysing your purchasing preferences
  • marketing—see 'Marketing and opting out', below
  • fraud prevention and detection
  • billing and order fulfilment
  • credit scoring and credit checking—see 'Credit checking', below
  • customising this website and its content to your particular preferences
  • to notify you of any changes to this website or to our services that may affect you
  • security vetting; and
  • improving our services.

Marketing and opting out

We may contact you to notify you about any of our products that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time. Other than as specified in this Privacy Policy, we shall not shall share your personal data with any third party.

Disclosure of your personal data

We may disclose your personal data to:

  • other companies within our group
  • our agents and service providers
  • credit reference agents—see 'Credit checking', below; and
  • law enforcement agencies in connection with any investigation to help prevent unlawful activity

Keeping your data secure

We will use technical and organisational measures to safeguard your personal data, for example:

  • access to your account is controlled by a password and username that are unique to you
  • we store your personal data on secure servers
  • payment details are encrypted using SSL technology

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Monitoring

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance and training.

Credit checking

To enable us to make credit decisions about you, we may search the files of credit reference and fraud prevention agencies (who will record the search). If you provide false or inaccurate information and we suspect fraud, we will record this.

Transfers of data out of the EEA

We shall not transfer your personal data outside the European Economic Area.

Your rights

You have the right, subject to the payment of a small fee (, to request access to personal data that we may process about you. If you wish to exercise this right, you should:

  • put your request in writing;
  • include proof of your identity and address;
  • pay us the relevant amount; and
  • specify the personal data you want access to, including any account or reference numbers where applicable.

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:

  • put your request in writing;
  • provide us with enough information to identify you (eg account number, username, registration details); and
  • specify the information that is incorrect and what it should be replaced with.

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should put your request in writing to your designated account manager.

Our rights to change this Privacy Policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access our website.

Cookie policy

A new law on cookies demands that you, as a website user, are given the opportunity to understand how cookies are used on our websites and consent to cookies being stored on your computer (laptop/mobile/tablet).

What are cookies?

A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie's abilities and effects, and a random number. As a rule, cookies cannot be used to reveal your identity or personally identifying information.

When you visit a website that uses cookies for the first time, a cookie is downloaded onto your computer. The next time you visit that website, your computer checks to see if it has a cookie that is relevant and sends the information contained in that cookie back to the website. The website then notes that you have been there before, and in some cases, tailors what pops up on screen to take account of that fact. They also might record how long you spend on each page on a site, what links you click, even your preferences for page layouts and colour schemes.

Generally, the role of cookies is beneficial, making your interaction with frequently-visited sites smoother with no extra effort on your part. Without cookies, online shopping would be much harder. Without cookies, some websites will become less interactive with the cookie option turned off.

Session cookies

These cookies expire when you close your web browser (Internet Explorer, Firefox, Safari, Google Chrome). These cookies are used for various reasons, for example, remembering what you have put in your shopping basket as you browse a website. They can also be used for security to access your Internet banking or email.

Persistent cookies

These cookies are still stored on your computer after you have closed your web browser which allows your preferences on websites to be remembered. These cookies are used for a variety of purposes, for example, remembering your preferences on a website (your language choice or your user name on a particular website).

First and Third Party cookies

This refers to the website placing the cookie. First party cookies are cookies set by the website you are visiting. Third party cookies are set by another website; the website you are visiting may have advertising on the page and this other website will be able to set a cookie on your computer. Third party cookies on the main web browsers allow third party cookies by default. Changing the settings on your browsers can prevent this.

Exceptions

There are some exemptions to the above where it is essential for a website to store information on your computer, for example, to provide a service to you that you have requested.

How we use cookies

  • We use cookies to improve your experience on our websites and for functionality purposes, for example, if you choose to buy any of our products and services, you must consent to us placing a cookie on your computer.
  • We also use cookies to understand your usage of our website.

Further information can be found at ICO and All About Cookies.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

Our Licences

  1. Attack On Titan
  2. Baby Wow
  3. Barbie
  4. Beauty & The Beast
  5. Blaze & The Monster Machines
  6. Bob The Builder
  7. Bounce Off
  8. Cars
  9. Chrono Bomb
  10. Club Petz
  11. Cry Babies
  12. DC Comics
  13. Despicable Me 3
  14. Disney
  15. Dynamo
  16. Fantastic Beasts
  17. Five Nights At Freddy's
  18. Football Products
  19. Fisher-Price
  20. Gas Out
  21. Gift 'Ems
  22. GoGlow
  23. Go Jetters
  24. Hot Wheels
  25. Invizimals
  26. Imaginext
  27. Kirby
  28. Limbo Hop
  29. Marvel
  30. Match Attax
  31. Mega Bloks
  32. Minecraft
  33. My Little Pony
  34. My Mini MixieQ's
  35. NFL
  36. Num Noms
  37. One Punch Man
  38. Paw Patrol
  39. Peppa Pig
  40. Pictionary
  41. Pokemon
  42. Ready Bed
  43. Road To World Cup
  44. Scrabble
  45. SelfieMic
  46. Shimmer & Shine
  47. Shopkins
  48. Speedy Bin
  49. Spin To Sing
  50. Star Wars
  51. Street Fighter
  52. Tell Tails
  53. Thomas & Friends
  54. Toy Story
  55. Treasure Detector
  56. Trolls
  57. Turtle Fun
  58. Uno
  59. Vault Boy
  60. Woofy Whoops
  61. WWE
  62. Yo-Kai Watch
  63. Yu-Gi-Oh!

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